Privacy policy

Magnitude collects information customers provide when requesting a quote, contacting support, configuring a project, uploading artwork, approving a proof, or checking project status.

• Contact and delivery details.
• Product selections, quote records, and support messages.
• Artwork originals, design data, previews, proofs, and approval history.
• Technical and security records needed to protect the service.

Information is used to price, review, produce, support, and deliver requested work; communicate quote and proof status; prevent abuse; and maintain required business records.

• Magnitude does not store full payment-card numbers.
• Artwork is treated as private customer material and is not intended for public indexing.
• We limit access to information needed for the requested service.

Magnitude may use hosting, database, private object-storage, payment, email, shipping, and production providers to perform services. Access should be limited to the information each provider needs for its role.

• Supplier identities and internal cost data are not customer-facing.
• Real supplier submission remains disabled until an approved integration and workflow are authorized.

Records are retained only as long as needed for customer service, production history, security, accounting, and applicable obligations. To ask a privacy question or request access to information you submitted, use the Magnitude contact form.