Shipping policy

Magnitude confirms shipping for the product type, quantity, destination ZIP code, and service level in the quote or order review.

• Magnitude ships nationwide through vetted production and carrier partners.
• Shipping is listed separately when it is not included in the quoted merchandise total.
• Unsupported destinations or configurations may require manual review.

The shipping amount confirmed in the quote is separate from production and carrier transit ranges, which describe timing rather than a guaranteed delivery date.

• Custom-size, oversize, freight, remote-area, and split shipments may require a reviewed quote.
• A faster shipping method does not shorten artwork review or production time.

Customers are responsible for providing a complete deliverable address and reviewing it with the quote. Address corrections, re-routing, storage, or re-shipment can create additional charges.

• Tracking and delivery status depend on the selected carrier.
• A shipment should not be described as delivered until a carrier or approved production source reports delivery.

Magnitude should help investigate delayed, lost, or damaged shipments, but the final remedy and claim process depend on the approved carrier, supplier, and owner policy. Customers should preserve packaging and provide photos when reporting visible damage.